How Do I Fix The Brother Printer Drum Error?

Drum units are the vital part of the brother laser printer. Whose job is to print on paper by taking ink from ink cartridge or toner.

Generally, this unit is made of good quality of hardware. So, you will not have any problem while printing. But being an electronic part.

But occasionally, it can stop the functioning. as a result you will see the drum error on the printer screen.

What causes the drum error on brother printer?

Now some of you must be wondering about what causes the drum error on the brother printer. the drum error generally appears on the screen when corona wires are dirty or the the green tab is not at the right place.

• Corona wires are dirty or broken.
• Green Tab is not in the properly locked.
• The drum requires to be replaced.

This often happens when you don’t clean it from time to time or don’t do routine checkups. But the good news is that you can fix this problem yourself with the help of the techniques given below.

You can also visit: How do I fix brother printer printing blank pages? 

How Do I Fix The Drum Error on brother printer ? 

Reset The Drum On Your Printer- 

When you get the drum error on the brother printer, you should reset the drum unit by following these steps.

• Let’s power on the printer and wait until the ready or power button lit up with the solid light.
• Now lift the front cover gently.
• Please hold the go button on the printer for 10 seconds. Now release it.
• Close the front cover, and then try to print something after you see the ready indicator light on the machine.

Shift The Green Tab To The Exact Place- 

If you have a ‘ slide the green tab ‘ error message  along with the drum error on the brother printer. It means the green tab is not available at its own place. In such a case, you should move the green to it’s original place through these techniques.

• Power off the brother machine.
• Open the front panel of the printer and follow these steps to fix the problem.
• Remove the Drum unit carefully.
• Move the green tab towards the right side.
• Now shift it back to the home place (where you see the arrow icon on the unit, probably It should be in the left side).
• Install the drum back into the brother printer.

Now power on the printer, If it still keeps showing “slide the green tab error”. Please remove unit again and perform the same action for several time.

 Clean The Corona Wires- 

Most often, Drum error on the brother printer appears due to the messy or dirty corona wires.

So you should Clean up the corona wire properly by following this guide.

•  Let’s Switch off the brother machine again.
• Open The front panel.
• Take out the drum unit from the printer.
• Slide the green clip toward the left side.
• Press the unlock button to open the unit.
• Take out the stick and then open the drum case.
• Now take out the drum.
• Now take a thinner or sprit, and clean the wires gently. Please don’t apply  any kind of force on these wires. Otherwise. you will break them. Due to which, you have to place the whole unit.

After cleaning up the corona wires, you can install the drum back into your brother printer. Now power on the machine and try to copy or print something. Please watch this video for better understanding of cleaning the corona wire.

Install A New Drum To Fix Brother printer drum error- 

If your brother printer is not responding and still keeps displaying the drum error.

It means, the drum unit is dead. in such a case, you have to replace it with a new one.

Normally, a drum has life span of working with the 3 to 5 ink toners only. if you have already exceeded that limit. It means the drum is not in the working condition anymore.

So, You have to buy a new drum from the brother’s official website or store.

Before buying the new drum unit, you should check the  model number or your printer. So you can buy a compatible drum for your brother printer.

Clear The Message- 

If you have already replaced the drum unit on the brother printer but still brother printer is not printing black texts. you have to clear that message manually from the printer. For that, you need to follow the steps given below.

1. Reboot the brother machine.
2. Once you get a home screen along with the drum error, you should push the clear button.
3. Now Click on the ok or yes option on the confirmation message.

So This is the complete guide to troubleshoot the drum error on brother laser or other printers.

If you have any other issues with the brother machine. it means let us know through comment or email, we will help you in troubleshooting such issues.

Faq’s Related To the Drum Error:

How to reset the drum on a Brother MFC 7840W Printer?

When Drum error appears on your brother machine. you should press the clear/Back button on your printer. Now press the yes or 1 to confirm the reset process.  for more details, you can visit: How to reset drum on brother printer? 

How to reset the drum on a Brother MFC 7840W Printer?

It may vary on the printer model but a normal drum can print upto 15000 papers. If you are doing a double side printing, it will print upto 7500 papers only. In case, If you need more help.

Can you clean a printer drum?

Yes! you can clean the printer drum by using the cotton, clothes and some medical cleaning liquids like-  isopropyl liquid etc. but never use the dusty or hard clothes. they might leave a mark on drum.

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