When you replace the ink cartridge on the epson inkjet printer. The machine will automatically recognize it within a few seconds. However, some epson inkjet printers won’t detect the ink cartridge and show you the replacement ink cartridge error all the time. Also, if you will try to bypass the ink cartridge error, It won’t be able to print the document.
Why is my Epson printer not recognizing the ink cartridges?
Generally, a epson printer cartridge does not get recognized when it is not installed properly. Which happens due to the following reasons.
- Cartridge is installed in the wrong slot.
- Protective tap is available on the contact chip.
- You are trying to install the third party or refilled cartridge.
- Printer Related issues.
- Cartridge is defective.
How do I get my Epson printer to recognize the ink cartridge?
When a printer is not detecting the new ink cartridge, you should power off the printer for a minute. Also, remove the power cord from the printer. After a minute, you need to plug in the power adapter and turn it on. If you are still getting the replacement ink cartridge error. Please make the following changes into the machine.
Recognize the cartridge manually-
When you plug in the new cartridge the printer is unable to identify cartridge replacement. Please go to the printer settings and confirm the ink replacement.
- Power on the epson machine.
- Push the Home button.
- Now Go to the Setup.
- Click on the maintenance.
- Press the ink cartridge replacement.
- Now click on the ok.
Remove the protective tape-
When you buy a new cartridge, it comes with a protective tape on its contact chip. Which protects the chip from unwanted touches, but if you forget to remove this tape when installing it in the printer, your printer will not be able to read the ink cartridge.
In this case, you will have to remove the ink cartridge from the printer and remove the protective tape present on it. After that reboot the printer by reinstalling the cartridge.
Install the cartridge in the correct slot-
Each inkjet printer has a separate slot for each cartridge. As such – there is a separate slot for black ink cartridges. If you put it in another slot, the ink cartridge won’t be recognized by the epson printer.
So if your printer is also not detecting the ink cartridge, then check whether the cartridge is present in the correct slot or not. If not, then you have to remove the cartridge from that slot and install it in the right place. You can also visit: why does my epson printer won’t print black?
Clean the contact chip-
If there are some abstracts of protective tape available on the contact chip. The printer might have difficulty in identifying it. In that case, you have to clean the contact chip and then reinstall the ink cartridge.
- Lift the printer scanner unit.
- Unlock the ink cartridge.
- Remove the ink cartridge gently.
- Clean the contact chip.
- Now install the cartridge back into the printer.
- Pull down the scanner unit.
- Now Power on the printer.
Now check the ink cartridge status. Is your printer detecting the ink cartridge now or not?
Use the branded & compatible cartridge only-
When ink level is low on the epson printer. Some users believe in refilling the ink cartridge or they use the cheap quality of cartridge into the printer. But the epson printer has a sensor that does not recognise these types of cartridges because of safety reasons. Because these types of cartridges can damage the printer hardware. So if you are using the third party cartridge into the printer. Please remove it from the printer and install a branded cartridge. Also, make sure that the cartridge is compatible with the printer.
If you can easily by the epson cartridge from a nearby computer computer store, epson official or online store website.
Update the printer firmware-
Sometimes, the printer is unable to recognise the ink cartridge because of the firmware issue. Most probably, the firmware is outdated that’s why it is unable to identify the changes into the device. So you need to go to the setup and click on the firmware update. Now check for the firmware update. If you find any update, do it immediately right after that your printer will start detecting the ink cartridge.
Reset the printer-
After trying the above steps if your epson printer still won’t detect the ink cartridge. You need to factory reset the epson machine. To do that, you need to click on the menu and then click on the setup button.
Now go to the system administration and click on the restore default settings button. Once your printer will be restored into the default settings, it will start detecting the new ink cartridge properly.
FAQs Related to the Ink cartridge issue on Epson printer?
How Do I get a compatible ink cartridge?
When you go to buy the ink cartridge for epson printer, buy the ink cartridge compatible with your printer model. So you need to write down the printer model number on the piece of paper. Now go to the epson store and tell them your printer model number. They will give you a compatible ink cartridge.
Why is my epson printer not recognizing the ink cartridge after firmware update?
If a Epson printer is not recognizing the ink cartridge after firmware update, you should reboot the printer once. If that doesn’t work for you, you need to remove the cartridge and install it again.
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