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Yahoo mail keeps asking me to sign in on my google chrome?

Jerry
(@jerry)
Level 4 Expert

Hello, 

I am an yahoo mail users and I am having strange problem with it. Whenever I sign in my account on the phone it works fine. meanwhile, If I login my account on the google chrome on my pc, it sign me out after every 1 or 2 minutes. 

I am surprised why is doing so? I never make any attempt to sign out. still it is throwing me back to the login page. 

Is this a problem with the browser itself or this is a problem with the yahoo? please share your expertise with me. 

Quote
Topic starter Posted : 23/12/2024 4:03 pm
(@ajaydigilaps)
Technical Expert

Usually, It happens when there is a cookies or cache problem. so you need to clear the cookies and cache from your browser. after that, you should try to login again. 

  • First of all, you need to open the google chrome. 
  • Type chrome://settings. 
  • Click on the privacy and security option. 
  • Here, you need to click on the cookies and cache problem. 
  • Press clear cache problem. 

Once you will make these changes into google chrome.

ReplyQuote
Posted : 23/12/2024 5:08 pm
(@ajayrathaur)
Member Moderator

It looks like there is an extension available in your Google chrome browser. which is conficting with the yahoo mail servers. so i would suggest you to review your extensions carefully. Disable all of them for a while, and then  open your yahoo mail account. let's see if it is working fine now or not.

To disable the extension, you can follow the instructions given below.

  1. Open the google chrome browser.
  2. Type Chrome://extensions in the address bar.
  3. Click on the disable button available next to the extension.

If disabling the extension doesn't work you. I would suggest you to factory reset the browser. Here are the guide to do that.

  • Open the google chrome browser.
  • Go to Menu >> Settings
  • Select reset settings option from the left menu.
  • Now click on the reset settings to the orignal default.
  • Finally, press the reset settings button.

Now restart your browser once and then login your yahoo mail account. it should be working fine. in case, if you have trouble signing in. please visit : Fix yahoo mail sign in problem

ReplyQuote
Posted : 26/12/2024 5:56 pm
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