Yahoo webmail is fully responsive to every device. It doesn’t now matter and you are using it on the smartphone or computer, and you have complete control of its functionality.
However, some users might encounter performance-related issues with the yahoo when they try to load the yahoo webmail on the Browser or smartphone, and it might get crashed or take too often to load.
At such point in time, you may also see some errors like-
- Yahoo.com is not responsive.
- This page has been crashed etc.
- Yahoo has been crashed etc.
Why does the Yahoo Mail keep crashing?
Usually, the yahoo mail crashes on the Browser or smartphone due to the following reasons:
- Cookies or cache files are blocking the connection.
- The Browser or application is not optimized.
- The computer or smartphone is slow.
- The Browser or application is outdated.
- The Browser is corrupted.
How Do I Yahoo Mail is Crashing On the Browsers?
Delete The Cookies And Cache Files –
Most of the time, Yahoo mail crashes because of browser cookies issues. Most probably, the Browser is blocking the connection. Due to this, yahoo mail keeps crashing on the Browser. So you need to clean up the Browser and then reload the yahoo mail page, and it should work fine.
Clear the cookies on the google chrome browser-
- Open the Google chrome.
- Click on the menu.
- Press the settings.
- Now click on privacy and security.
- Press the Clear browsing data button.
- Select all options and then click on the clear data button.
Just like that, if you have any other browser, you need to clean up that Browser.
Remove the extensions-
Sometimes, an extension might block the secure connection. Due to this, yahoo might have trouble loading. So you need to remove all kinds of extensions from your browser and then install a new browser, and it will start working fine for you then.
- Open google chrome.
- Press the menu.
- Now click on the more tools.
- Here, you need to click on the extensions.
- Now remove all extensions one by one.
Clean Up the Computer-
With the Browser, you should also check the computer’s performance if your computer is running super slow. Your browser will no longer be able to perform appropriately. Due to this, you might see the yahoo mail not responding or waiting for an available socket error. At such a point in time, you need to clean the computer drive by following the instructions given below.
- Delete all kinds of junk data (temp files, prefetch, etc.) from the computer.
- Run System file scan.
- Clean the C Drive.
- Scan the computer with antivirus.
Update the Browser-
If you are using the older version of Browser on your computer. Then, you might have a yahoo website crashing issue on your device. To fix that error, you have to update the Browser on your computer.
- Open google chrome.
- Click on the about google chrome.
Reinstall the Browser-
If you have tried all kinds of instructions but yahoo mail is still crashing on your computer. You should uninstall the current Browser.
- Open Run box.
- Type Appwiz.cpl and press the Ok button.
- Now click on the Browser from the list.
- Press the Uninstall button.
- Press The Yes button.
Now reboot the computer once; after that, download a new Browser setup and install it on your computer.
Why does Yahoo mail keep crashing on the android phone?
Clear the app cache-
When Yahoo mail is freezing or crashing on the android phone, you should begin with cleaning up the app Cache and data.
- Tap and hold the yahoo mail app.
- Press the app info button.
- Now click on the app data button.
- Press the Clear data button.
- Now click on the Clear cache button as well.
After cleaning up the app data, you should restart your phone once. Now sign into the yahoo account again, and it should be working fine for you currently.
Free up the internal storage-
When your phone’s internal storage is almost complete, it will start running slowly. Due to this, yahoo might also have a problem with functioning. In such a case, you need to clean up the storage space on your android phone.
- Delete Unnecessary apps.
- Delete the useless photos, videos, and other bulky files.
- Run C cleaner app to organize & cleaning up the system files.
Update The Yahoo mail application-
If your phone is using the outdated yahoo mail application, you will definitely go through the yahoo mail crashing problem. In that a case, you have to update the yahoo mail application.
- Open the Playstore.
- Click on the profile picture.
- Now click on apps.
- Press the update button next to the yahoo mail application.
Reinstall the Application-
After trying the above guide, If your yahoo mail app is still crashing on the android application. You need to uninstall the yahoo mail application from your android device. Now install a new version of the yahoo app.