These days, email is not limited to just sending text messages, but it also has an attachment feature, through which you can attach important files and videos and send them to your contacts, which is used by almost all of us. When you send a mail through Yahoo Mail and want to attach any files to it, you must first click on the attachment button and then select the files and upload them to the mailbox. After that, you can send it to anyone.
Although this procedure is very easy, sometimes, users cannot attach the file to the Yahoo Mail mail account. Whenever they click on the attachment button, it does not work, or the file uploading process stops.
If you are also unable to attach files to your Yahoo Mail account, you can fix it with the help of the steps given here.
Why is my yahoo mail not allowing me to attach files?
There are five main reasons why Yahoo Mail won’t let you attach files.
- The File type is invalid or suspicious.
- The Internet is running very slow.
- Files are too bulky.
- The browser is unable to load the attachment file.
- Technical Issues at The yahoo server side.
How to fix can’t attach files on yahoo mail problems?
Test the Internet speed-
When you try to upload a file to Yahoo Mail, it gets stuck in the uploading process itself. In such a situation, first of all you should check the speed of the Internet on computers and smartphones. For which you can go to speed test or fast.com website. Note here that the uploading speed should be at least 2 Mbps from work. If it is less than that, you’ll need to fix the Internet first. Only after that, you will be able to upload the file successfully.
Check the file size-
Yahoo has put a cap on file size for attachment. You cannot upload a file that is more than 25MBPS long. Also, yahoo doesn’t allow you to encrypt attachments. So, if you are unable to attach the files on the yahoo mail, please check the file size if it is too big. You need to trim it and then upload it again.
Rename the file-
Yahoo Mail always wants to keep its users safe from suspicious activities. Because of which it allows only those files to be attached to the email, which is safe. In such a situation, if you try to attach a file whose name has a special character or symbol, then Yahoo Mail considers it a robotic file and does not allow it to be attached in Compose Mail.
If you’re also unable to attach a file to Yahoo Mail, check its name, rename the file if it uses a special character or symbol, and then attach it again.
Check the file extension-
When yahoo doesn’t allow you to attach the files, you need to check the file extensions. Yahoo permits their users to attach the files, which has universal extensions like- jpeg, pdf, png, docx, xlsx etc. Meanwhile, Yahoo is blocking all types of batches, html and other types of files. Along with that, It does not allow the suspicious extension.
So go to the properties of the file, and check the file extension. If the file extension is invalid. You will not be allowed to upload the file.
Remove the ad ons & browser extensions-
Sometimes, the ad-ons or browser extensions might be blocking the uploading process. Due to this, you can’t attach files to yahoo mail. So you need to delete the browser ad ons and extensions and then attach the files again. For example- I am sharing the process to remove the extensions from the chrome browser.
- Open the google chrome browser.
- Click on the menu.
- Go to more tools.
- Click on the extensions.
- Press the remove button next to your extension.
- Press the remove button on the pop-up.
Erase the cookies-
So many times, the Attachment button is not working on the yahoo mail because of the cookies issue. So you need to clear the browser cookies.
Clear cookies on chrome:
- Open google chrome.
- Type chrome://settings/clearBrowserData and press the enter button.
- Check all three boxes and press the clear data button.
Clear cookies data on Firefox-
- Open the Mozilla Firefox.
- Type about:preferences#privacy in the address bar.
- Press the enter button.
- Now scroll down and click on the clear data button.
- Check both boxes and press the clear button.
Clear cookies on edge browser-
- Open Microsoft Edge.
- Type edge://settings/siteData and press the enter button.
- Press the Remove all button.
Update the browser-
When you are using the yahoo account on the old browser. The attachment button might not function properly on it because of plugins issues. So you need to go to the about section on your web browser and check for the update. If any updates are pending, press the download and install button.
Reset the browser-
If you have already tried the above instructions but Yahoo won’t let you attach the files. Please restore your browser to the factory settings. to do that, you need to visit settings on google chrome and Microsoft edge. Now click on the restore browser to the factory settings.
If you are using Mozilla Firefox, you need to go to the troubleshooting information and press the refresh browser button.
Disable the antivirus –
Sometimes, an antivirus might block the file upload process. Due to this, you might have yahoo attachments not working problem. To fix that error, you need to Disable the antivirus on the computer. Now refresh the mailbox and attach the file again.
Server issues-
If you have already tried the above steps but yahoo attachments not working on the computer. There might be a problem from the backend. So you need to check the service status from the down detector. If other users are also reporting attachment-related issues.
It clearly indicates the server issues. The support team will take care of it, and your issue will be fixed soon.
Some frequently asked questions related to the Yahoo mail attachment not working problem?
How to attach the files on yahoo mail?
The file attachment process on the yahoo mail account is very simple. You can easily upload the file in these three steps.
- Let’s sign into the yahoo mail account.
- Press the compose button.
- Now Click on the attachment button available in the compose mail toolbar.
- Select the file and press the open button.
Finally, the file will be attached to the yahoo mail.
Why can’t I attach the excel or word files in the yahoo mail?
Generally, yahoo won’t allow you to attach excel or word files due to these three reasons.
- The file name is invalid (it is using special characters such as- #@$%#^#{}).
- Word or Excel files are corrupted.
- Antivirus or firewalls are blocking the attachment process.
Why can’t I attach photos to my yahoo mail account?
So many times, users are unable to attach the photos on the yahoo mail account because of the invalid extensions. So you need to recheck the photo’s extensions. It should be in the jpeg, png, gif, extension if you will try to upload the webp or other types of files. Then it will not let you attach the photo.
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