Are you currently unable to access your yahoo mail account on android phone or tablet? Is mail app showing authentication error or refuses to load the content?
These are the most common issues faced by yahoo users on android devices? I know these are Irritating issue. But good thing is that, you can easily fix them by following the techniques given below.

Why is Yahoo mail not working on Android phone or tablet?
There are several possible reasons your Yahoo Mail app or account won’t open, sync, or load on your Android phone or tablet.
- Incorrect Login Credentials: When you enter the wrong username or password multiple times, it can cause a temporary account lock or login error.
- Poor or Unstable Internet Connection: Yahoo Mail needs a stable internet connection to sync. Slow mobile data or Wi-Fi issues often lead to loading failures.
- Yahoo App Cache or Data Corruption: If the app’s cache is full or corrupted, it can prevent the app from working properly.
- Outdated Yahoo Mail App Version: If you are using an older version of application. It will not be compatible with the latest yahoo security patches. In such a case, yahoo will block the secure connection on your android device.
- Android System Issues: Outdated Android OS or app permissions can interfere with Yahoo Mail’s performance.
- Server settings issue: If you haven’t configured your account through correct incoming and outgoing server details. You may get the authentication error while accessing the yahoo account.
- Sync Settings Turned Off: When auto-sync or background data settings are disabled, your app will not be able to fetch the data automatically.
- Server issue – It doesn’t happen often, but sometimes it can be a server glitch. So you need to check the server status on your device.
How To Fix Can’t Access Yahoo mail on android phone?
So, we know the reason behind why can’t we access the yahoo mail account. Now it’s a time to fix it.
When you can’t sign into the yahoo mail account. Here are the common steps to fix the yahoo mail problems. You can apply it on your device.
Step 1: Check Your Internet Connection:
Whenever yahoo is not working on android phone, you need to check the internet connection first. Make sure that the internet is stable on your device.

To do that, first of you need to ensure that your phone or tablet is connected to the wifi or mobile data is active. After that, you need to do follow these steps.
- Open the browser.
- Go to fast.com or speedtest.net
- Check the internet speed.
If the internet speed is too slow, you need to restart the router and modem. If you are using a mobile data. Turn off the mobile data and then turn it on again.
Verify Your Yahoo Login Credentials
If you are getting authentication error while loading the yahoo account on the android app. This could be a credentials related issue. Probably, you have entered the wrong password or you have changed the password but didn’t updated it on the phone.

In this case, you need to update the correct password on the phone by following the instructions given below.
- Let’s open the yahoo app.
- Tap on the error where its say’s authentication error or settings are out of date or fix now.
- Enter the yahoo mail password.
- Click on the sign in button.
Clear Yahoo Mail App Cache & Data
Corrupted cache is one of the top reasons the Yahoo Mail app won’t open or sync. When your app is overloaded with old cookies, it may not be able to load content from yahoo servers. Due to which, you may see a blank screen or loading sign.

In this case, you have to clear the app case. To do that, you need to follow the instructions given below.
- Tap & hold Yahoo Mail app.
- Tap on the app info.
- Select Storage.
- Tap Clear Cache, then Clear Data.
- Reopen Yahoo Mail and log in again.
Once you will reopen the yahoo mail app, it will ask you to sign in again. You may now log in by using your login credentials. Yahoo app will start working fine on your device.
Update the Yahoo Mail App
If you are using an old smartphone or tablet and you haven’t updated the app for a longer period. You will definitely have trouble in using the yahoo account on it.
Because, yahoo is very strict about their user privacy. They don’t allow access on the less secure device.
So, when you don’t update it, it may not be compatible with the latest security patches. In this case, you will have same trouble on your yahoo mail account.
- Open Google Play Store
- Search for Yahoo Mail.
- If you see Update, tap it.
- Wait for the update to finish, then reopen the app.
Keeping your app updated ensures better performance, bug fixes, and security compatibility.
Enable Sync Settings for Yahoo Mail :
If your yahoo account is not receiving emails automatically, it could be a problem with the auto fetch settings.
Most probably, you have turned off the auto fetch settings on your device. that’s why it is unable to access the yahoo account on your device.
In this case, you to turn on the auto fetch on the from settings. if you don’t know how to do that, here are the guide to do that.
- Go to Settings, andgo to the Accounts.
- Click on the Yahoo Mail.
- Turn ON Auto-sync.
- Also, enable Background data usage.
Then refresh the Yahoo Mail app manually by swiping down the inbox.
Re-add Your Yahoo Account
If you have already tried the above steps but it is still not allowing you access the mail account. you need to remove the yahoo account from your phone. Now re-add the yahoo mail account by following the instructions given below.
- Let’s open the settings.
- Go to accounts.
- Select yahoo account.
- Click on the remove account.
Once you will remove the yahoo account, you need to restart your phone and then re-add the yahoo mail account by going back to the accounts >> add account settings.
Check incoming and outgoing server settings –
If you are using the yahoo mail account through imap or Pop3 servers. Please ensure that you have used the correct server details while configuring the yahoo account. Also, don’t forget to enable the SSL and TLS connection on it.
If you don’t know much about yahoo server settings, here are the details of it.
Incoming server name- imap.yahoo.com
Port no: 993.
SSL- yes.
Outgoing server name- smtp.yahoo.com
Port no: 465.
SSL – Yes.
Update Android OS:
Sometimes, an outdated android OS will also cause the problem in loading the yahoo mail account. so you should check the yahoo mail settings. make sure that your yahoo account is correctly loaded and it is working perfectly fine.
- Let’s open the settings.
- Go to the systems
- Click on the software update.
- Check for update.
- System updates fix compatibility bugs that might be affecting Yahoo Mail.
