[Kusum]

I don’t know what went wrong but I am unable to get new emails on my Yahoo mail account? every time, when I open the inbox, it shows me older emails only. there is no New email. how do I fix it?

[Ajay Rathaur]

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If you cannot receive new emails on the yahoo mail account, you need to check the spam folder. Sometimes, emails might mistakenly land in the spam or trash folders. Here’s how to fix this:

• Open Yahoo Mail and check both Spam and Trash folders.
• If you find the missing emails, select them and click “Not Spam” or move them to your inbox.
• Next, check your Filters by navigating to Settings > More Settings > Filters. Filters might be redirecting your emails to unintended folders. If so, edit or delete them.

Once you will make these changes into the yahoo mail account, your email will start working fine.

• This reply was modified 3 weeks, 1 day ago by Ajay Rathaur.

[Isabella D. Dixon]

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If you can’t receive new emails from yahoo mail account, you need to check the blocked address list.
Probably, you have blocked the sender. that’s why you cannot receive the emails.

• Let’s sign into the yahoo mail account.
• Click on the settings button and then click on the more settings.
• Here, you need to click on the Security & privacy
• Finally, you will see the blocked address list. Here you need to check the email address.
• If you see the senders email address in the blocked list, you need to delete it.

[George Strickland]

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Whenever you are not receiving emails on your yahoo mail account, you should wait for 10 to 15 minutes. Sometimes, yahoo mail servers might be flooded with the traffic. Due to which, you might see delay in email transportation.

• First of all, you need to check the junk/spam folder on your account. Are you getting new emails over there? You need to click on the mail that you can see in the inbox and then click on the not spam.
• Let’s open the blocked list on your yahoo account, and check that you haven’t blocked the sender or domain. If so, you need to unblock them.
• Please make sure that there is no active filter available on your yahoo mail account, if there is any filter active, you need to deactivate it.
• Let’s check the yahoo mail server status in your zone. Sometimes, users are unable to get new emails because of the server issues. So ensure that the email is working fine.
• Sometimes, you can’t receive emails because of the browser issue. So you need to clear the browser cache and app cache.

After making these changes into your yahoo mail account, you will start receiving emails. In case, if you are still struggling with the same problem. Please let me know.

[Richard Marquez]

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Whenever yahoo mail is not receiving emails on the phone or computer, you need to check the account settings. most probably, you have created a wrong filter or mailbox is full. If not so, do not worry, here are the guide to fix the problem.

Clear Mailbox Storage
1. Check your storage usage by logging into Yahoo Mail and scrolling to the bottom of your inbox.
2. Delete old or unnecessary emails, especially those with large attachments.
3. Empty the Trash and Spam folders to free up space.
2. Review and Adjust Email Filters
1. Go to Settings → Filters.
2. Review all active filters to ensure they are not redirecting emails incorrectly.
3. Edit or delete unnecessary filters and save the changes.
3. Unblock Senders
1. Navigate to Settings → Blocked Addresses.
2. Look for the sender’s email address in the block list.
3. If found, remove it and save the changes.
4. Check Spam and Other Folders
Sometimes, legitimate emails are mistakenly marked as spam:
1. Open the Spam folder and look for the missing emails.
2. Select legitimate emails and mark them as Not Spam to redirect future messages to your inbox.
5. Verify Email Forwarding Settings
1. Go to Settings → More Settings → Mailboxes.
2. Check if email forwarding is enabled.
3. If enabled and unnecessary, disable it to stop forwarding emails to another account.
6. Update or Switch Your Browser/App
1. If using the Yahoo Mail app, update it to the latest version via your device’s app store.
2. If accessing Yahoo Mail through a browser, use a supported browser like Chrome, Firefox, or Edge. Clear cache and cookies before logging in again.
7. Check Yahoo Mail Server Status
• Visit the Yahoo Mail Help Page or a third-party website like Downdetector to check if Yahoo’s servers are down.
• If there’s an outage, wait for Yahoo to resolve the issue.

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