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  • #1347
    Kusum
    Keymaster

    I cannot open the yahoo mail account page on my phone or computer? Whenever I try to go to the yahoo mail website. it say’s can reach to this page. Err_Dns_failed error. what Should I do to get it fixed? please help

    #1410
    George Strickland
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    It seems like this is a networking related issue. So first of all, you need to reboot the router and modem in your network. after that, you need to reconnect your pc. Now reload the yahoo website, let’s see if it is working now or not?
    If it is still not working, Let’s try to access another website and let me know the status. So I can guide you accordingly.

    #1419
    Isabella D. Dixon
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    Generally, yahoo mail is not loading because of the network issues. So first of all, you need to check the internet connection on your device.

    If internet connection is fine but still you are going through same problem. you need to clear the browsing cache.

    Once you will clear the browser, you should try to access the yahoo mail account. Also, if it doesn’t work, you should try on another browser.

    #1744
    Isabella D. Dixon
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    Whenever you are unable to access the yahoo mail account on the phone or computer. you need to check the browser settings.
    Here are some basic practices that you can use to fix the problem.
    1. Clear Cache and Cookies
    Clearing browser cache and cookies often resolves loading issues:
    1. Open Chrome and click the three dots in the top-right corner.
    2. Go to Settings > Privacy and Security > Clear browsing data.
    3. Check Cookies and other site data and Cached images and files.
    4. Click Clear data.
    5. Restart Chrome and try loading Yahoo Mail again.
    2. Check Internet Connection
    • Ensure you have a stable internet connection.
    • Test your connection by loading other websites.
    • Restart your router or switch to a different network if necessary.
    3. Update Google Chrome
    Outdated browsers can cause compatibility issues:
    1. Open Chrome and click the three dots in the top-right corner.
    2. Go to Help > About Google Chrome.
    3. Chrome will automatically check for updates and install them.
    4. Restart the browser and try accessing Yahoo Mail again.
    4. Disable Browser Extensions
    Some extensions may interfere with Yahoo Mail:
    1. Open Chrome and click the three dots → More Tools > Extensions.
    2. Disable all extensions by toggling the switch off.
    3. Reload Yahoo Mail to see if the problem persists.
    4. Re-enable extensions one by one to identify the culprit.
    5. Try Incognito Mode
    If Yahoo Mail works in Incognito mode, the issue is likely caused by cache, cookies, or extensions.
    1. Open Chrome in Incognito mode by pressing Ctrl + Shift + N.
    2. Log in to Yahoo Mail and check if it loads properly.
    6. Reset Chrome Settings
    Resetting Chrome to its default settings can resolve persistent issues:
    1. Open Chrome and go to Settings > Reset settings > Restore settings to their original defaults.
    2. Confirm the reset and restart Chrome.
    3. Reattempt loading Yahoo Mail.
    7. Check Yahoo Mail’s Server Status
    If Yahoo Mail isn’t loading due to server issues:
    • Visit Yahoo’s Help Page or Downdetector to check for outages.
    • If the servers are down, you’ll need to wait for Yahoo to resolve the issue.
    8. Use a Different Browser
    If all else fails, try accessing Yahoo Mail on another browser like Firefox, Edge, or Safari to determine if the issue is specific to Chrome.

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