#1655
George Strickland
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When you can’t access your yahoo mail account and it keeps asking for the login password. you should follow these guidelines.

Recover Your Yahoo Mail Password

When you face the sign in problem with your yahoo mail account, you should check the login credentials. Make sure that your username and password is correct. in case, if you aren’t sure about it, you need to :

  • Go to the Yahoo Mail login page.
  • Click on “Forgotten Password” or “Trouble Signing In?”.
  • Enter your email address or phone number associated with the account.

Follow the prompts to verify your identity. Yahoo might send a verification code to your registered email or phone.

Once verified, create a new password. Ensure it’s strong but easy for you to remember

Fix Two-Step Verification Issues

Two-step verification adds an extra layer of security to your account but can sometimes cause login problems:

If you are not receiving the verification code, you need to ensure that your phone is switched on and has network coverage.

  • If you’re using an authenticator app, make sure it’s correctly synced.
  • Also, you can try another way to verify the account ownership.

Unlock a Temporarily Locked Account

Sometimes, you may not be able to access the account when it has been temporarily locked by yahoo. Generally, it happens when yahoo detects suspicious activity.

In that a case, you need to wait for 24 hours. After that, your account will be automatically unlocked.

  • Try logging in again using the correct credentials.
  • If the problem persists, use the password recovery process mentioned earlier.
  • Clear Browser or App Issues

    Sometimes, browser or app-related issues can prevent you from logging in. Here’s how to fix them:

    a. Clear Your Browser’s Cache and Cookies

    • Open your browser settings.
    • Navigate to the Privacy and Security section.
    • Select Clear Browsing Data and check the boxes for Cookies and Cache.
    • Restart your browser and try logging in again.

    b. Update Your Browser

    Ensure you’re using the latest version of your browser for compatibility with Yahoo Mail.

    c. Try a Different Browser

    If the problem persists, switch to a different browser like Chrome, Firefox, or Edge.

    Contact Yahoo Customer Support

    If none of the above solutions work, it’s time to reach out to Yahoo’s support team:

    • Visit the Yahoo Help Center at help.yahoo.com.
    • Use the Sign-In Helper tool for automated assistance.
    • For severe issues like account hacking, submit a support ticket for personalized help.

    • This reply was modified 1 week, 3 days ago by George Strickland.
    • This reply was modified 1 week, 3 days ago by Kusum.
    • This reply was modified 1 week, 3 days ago by Kusum.