#1595
George Strickland
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If the issue persists after software fixes, check the BIOS:

  • Restart your laptop and press the BIOS key (usually F2 or Delete).
  • Navigate to the Configuration or Advanced tab. Ensure the onboard audio is enabled.
  • Additionally, confirm that the speakers or audio hardware are functional by testing with external speakers or headphones. If no sound is detected, hardware repair may be required.