#1390
Ajay Rathaur
Moderator
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The most common reason for sign-in issues is entering the wrong email or password. So If you are using the password manager, you can restore and retrieve your login credentials easily. If that doesn’t work you need to follow these instructions.

  • Double-check your email address and make sure it’s entered correctly.
  • Ensure Caps Lock or Num Lock isn’t on, as passwords are case-sensitive.
  • If you’re unsure of your password, click on “Forgot Password” on the login page and follow the prompts to reset it.