Epson Printer Keeps Cancelling Print Jobs?

Having your Epson printer repeatedly cancel print jobs can be incredibly frustrating, especially when you need to get important documents printed. Whether it’s a one-time issue or a recurring problem, there are several reasons why your Epson printer might be canceling print jobs. Fortunately, this issue is usually fixable with a few troubleshooting steps.

In this article, we’ll guide you through the possible causes of print job cancellations and how to fix them. If your Epson printer keeps canceling print jobs, follow the steps below to resolve the issue.

Epson printer keeps cancelling print jobs

Why Does My Epson Printer Keep Cancelling Print Jobs?

There are various reasons why your Epson printer might cancel print jobs. Some of the most common causes include:

  1. Connectivity Issues: If your printer is not properly connected to your computer or Wi-Fi network, print jobs may fail.
  2. Print Queue Errors: Sometimes, print jobs get stuck in the queue or the print spooler encounters an error, causing jobs to cancel.
  3. Outdated Printer Drivers: Having outdated or corrupt printer drivers can cause printing problems, including canceled jobs.
  4. Low Ink or Paper Issues: If your printer is low on ink or paper, it may cancel print jobs automatically.
  5. Printer Settings or Software Conflicts: Certain settings or conflicts with software can also lead to print jobs being canceled.

How to Fix Epson Printer Cancelling Print Jobs

If your Epson printer keeps canceling print jobs, try these troubleshooting steps to fix the issue.

1. Check Printer Connectivity

Ensure that your Epson printer is properly connected to your computer or network. If you’re using a wireless connection, make sure the printer is connected to the correct Wi-Fi network. For USB-connected printers, check that the cable is securely plugged in.

  • Wi-Fi: Check that your printer and computer are on the same network.
  • USB: Ensure the cable is connected properly and the USB port is working.

2. Clear the Print Queue

Sometimes print jobs get stuck in the queue and cause issues. You can clear the print queue to resolve the problem.

  • Windows: Go to Control Panel > Devices and Printers. Right-click on your Epson printer and select See what’s printing. Cancel any stuck jobs by selecting them and clicking Cancel.
  • macOS: Open System Preferences, then go to Printers & Scanners. Select your Epson printer and click on Open Print Queue. Cancel any pending jobs.

3. Restart the Print Spooler Service

The print spooler service manages the print queue, and if it’s not working properly, it can cause print jobs to be canceled. Restarting this service can often resolve the issue.

  • Windows:
    1. Press Windows + R to open the Run dialog.
    2. Type services.msc and press Enter.
    3. In the Services window, scroll down to Print Spooler and right-click it.
    4. Select Restart.
  • macOS: You can restart the printing system by going to System Preferences > Printers & Scanners, right-clicking in the printer list, and selecting Reset Printing System.

4. Update Printer Drivers

Outdated or corrupt printer drivers can cause a variety of printing problems, including canceled print jobs. To ensure your printer is running the latest drivers:

  1. Go to the Epson support website and search for your printer model.
  2. Download and install the latest drivers for your operating system.
  3. Restart your computer and printer after installation.

5. Check Ink and Paper Levels

If your Epson printer is low on ink or paper, it may automatically cancel print jobs. Make sure you have enough ink and paper loaded in the printer.

  • Ink: Check the ink levels on the printer’s display screen or through the printer software on your computer.
  • Paper: Ensure the paper tray is correctly loaded with the right size and type of paper.

6. Disable Printer Offline Mode

If your printer is set to offline mode, it may prevent print jobs from being completed and result in cancellations.

  • Windows: Go to Control Panel > Devices and Printers, right-click your Epson printer, and uncheck the “Use Printer Offline” option.
  • macOS: Go to System Preferences > Printers & Scanners, click on your printer, and ensure it’s set to Online.

7. Check for Software Conflicts

Sometimes, third-party software or applications can interfere with the printing process and cause print jobs to cancel. Disable or uninstall any unnecessary printing apps or software that could be conflicting with your printer. Also, check for any pending software or operating system updates that may address compatibility issues.

8. Reset Printer Settings

If none of the above steps work, try resetting your Epson printer to its factory settings. This can help resolve issues related to settings or configurations that might be causing print jobs to cancel.

  1. Navigate to the printer’s Settings menu.
  2. Look for an option to Restore Factory Defaults or Reset Settings.
  3. Follow the on-screen instructions to complete the reset.

9. Contact Epson Support

If your Epson printer keeps canceling print jobs after trying all the troubleshooting steps, it may be time to contact Epson customer support. There could be a deeper issue with the printer’s hardware or software that requires professional assistance.

Ajay Rathaur

Being a tech blogger, I am always passionate to help someone who is in trouble with their computer or network related problems. During the 10 years of my experience, I have fixed more than 1000 of devices. Also, helped many many number of people on the internet through my blogs and forums postings.