Yahoo mail freezing on windows pc?

It sounds like you’re dealing with a frustrating issue! If Yahoo Mail keeps freezing specifically on your Windows computer, there are a few potential causes and solutions to explore. Since you've already tried clearing your browser cache, restarting your system, and using different browsers, let's dive deeper into some more targeted troubleshooting steps.

1. Check for Yahoo Mail-Specific Issues

Sometimes, issues with Yahoo’s servers or service disruptions can cause mail to freeze. It’s worth checking if Yahoo Mail is experiencing any outages or technical problems.
You can do this by visiting Yahoo's official support page or checking online forums to see if other users are reporting similar issues. If it's a widespread issue, you may just need to wait for Yahoo to resolve it.

2. Disable Browser Extensions

Some browser extensions (such as ad blockers, privacy tools, or even certain security add-ons) can interfere with Yahoo Mail, causing it to freeze or load incorrectly.
Try disabling all extensions temporarily and then reloading Yahoo Mail to see if it resolves the issue:

• In Chrome: Go to Menu (three dots) > More tools > Extensions, and disable extensions one by one.
• In Firefox: Go to Menu (three horizontal lines) > Add-ons > Extensions, and disable any extensions.
• In Edge: Go to Settings (three dots) > Extensions, and turn off any active extensions.

Afterward, restart your browser and check if Yahoo Mail still freezes.

3. Clear DNS Cache

Sometimes, clearing the DNS cache can help resolve connectivity issues, especially if there are problems accessing certain websites or services like Yahoo Mail.
Here’s how you can do it on Windows:

1. Press Windows + R to open the Run dialog.
2. Type cmd and hit Enter to open the Command Prompt.
3. Type the following command and press Enter:

bash

Copy code

ipconfig /flushdns

1. Restart your computer and try accessing Yahoo Mail again.

4. Try Using the Yahoo Mail App (Desktop or Web Version)

If you're still experiencing issues with Yahoo Mail in your browser, consider using the Yahoo Mail app for Windows if available. The desktop app can offer a more stable and responsive experience. You can also try accessing Yahoo Mail via its basic HTML version by adding https://login.yahoo.com/?.intl=us&.lang=en-US and then selecting the basic version, which may load faster and avoid some of the freezing issues.

5. Update Your Web Browser

An outdated browser can sometimes cause compatibility issues with websites like Yahoo Mail. Ensure that your browser is fully up-to-date:

• In Chrome: Go to Menu (three dots) > Help > About Google Chrome, and Chrome will check for updates automatically.
• In Firefox: Go to Menu (three horizontal lines) > Help > About Firefox, and it will update automatically.
• In Edge: Go to Settings > About Microsoft Edge, and it will check for updates.

After updating your browser, restart it and try accessing Yahoo Mail again.

6. Disable Hardware Acceleration in the Browser

In some cases, hardware acceleration in browsers can cause issues with rendering certain web pages, including Yahoo Mail. Try disabling it:

• In Chrome: Go to Menu > Settings > Advanced > System > Toggle off Use hardware acceleration when available.
• In Firefox: Go to Menu > Preferences > Performance, and uncheck Use recommended performance settings. Then uncheck Use hardware acceleration when available.
• In Edge: Go to Settings > System and performance, and toggle off Use hardware acceleration when available.

Restart your browser and check if the freezing issue persists.

7. Check for System Updates

Ensure that your Windows operating system is up-to-date. Sometimes, an update can fix compatibility issues or bugs that may be affecting specific apps like Yahoo Mail:

• Go to Start > Settings > Update & Security > Windows Update, and click Check for updates.

8. Test in a Clean User Profile

If none of the above steps resolve the issue, it's possible that your user profile has become corrupted. You can create a new user profile on Windows and see if the issue persists:

1. Go to Settings > Accounts > Family & other users.
2. Add a new user under Other users.
3. Log into the new account and try accessing Yahoo Mail to see if the freezing issue happens there too.

9. Try a Different Device or App

If you urgently need access to your Yahoo Mail while troubleshooting, consider using another device (like your smartphone or tablet) or even the Yahoo Mail mobile app. This will help ensure you can still access your emails while trying to fix the issue on your computer.