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How to fix brother printer says no paper when there is paper?

(@ajaydigilaps)
Level 3 Expert

My brother printer keeps showing my no paper error. 

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Topic starter Posted : 06/01/2025 5:17 pm
Jerry
(@jerry)
Level 3 Expert

If your Brother printer is showing an "Out of Paper" error but there is paper loaded in the tray, try the following steps to fix the issue:

  1. First of all, you need to make sure that the paper is correctly loaded in the paper tray. Also, make sure that it isn't skewed or jammed.
  2. Let’s adjust the paper guides so they fit snugly around the edges of the paper.
  3. Sometimes, brother printer says no paper because of the alignment issue. So you need to take out the paper. Now reload it neatly, and ensure that the paper is properly aligned with the paper guide. Sometimes, just removing and reinserting the paper can resolve the error.
  4. Even a small paper jam inside the printer could trigger the "Out of Paper" message. Open the printer’s cover and check for any stuck paper. Remove any jammed paper carefully.
  5. The printer has a sensor that detects paper in the tray. If it gets dirty or obstructed, it may cause the error. Use a soft cloth to gently clean the area around the paper sensor.
  6. Turn off the printer, wait a few seconds, and then turn it back on. This can sometimes reset any internal error or miscommunication.
  7. Sometimes the paper tray settings might be incorrectly set on your printer’s display or in the print settings. Make sure the correct paper tray is selected if your printer has multiple trays.
  8. Outdated or corrupt printer drivers can occasionally cause issues. Visit the Brother website to download the latest drivers for your model.

After trying these steps, the error should resolve. If the problem persists, it might require professional servicing or contacting Brother support.

 

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Posted : 07/01/2025 8:05 am
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